It’s important to get the right help with mental health and emotional wellbeing at a time when it’s needed. The information below provides a list of services which offer / provide support to families, children and young people from conception through to 19 years. They fall under the headings of Coping, Getting Help, Getting More Help, Getting Risk Support.
Everybody needs support at some point in their lives – On Your Mind is here to help. If you have any questions about the services available you can contact us directly in a number of ways by clicking here.


On Your Mind website : Information for children, young people, parents and carers including links to resources and organisations that can support with emotional wellbeing. A webchat facility and webinars for parents are currently being developed.

Anti-Bullying Alliance website : Provides tools and information, including support around cyber, sexual and gender related bullying

Epic Friends website : To support children and young people to help their friends who might be struggling to cope emotionally

GP: Advice and support from your local GP here

School Nursing Service provides early help and support through a range of skilled activities at individual, group and community level. This includes:

  • Health promotion and advice
  • Supporting whole school approach to identified health needs
  • Initial 1:1 holistic assessment of health needs and priority setting with individual young people
  • Brief intervention (individual or group)- Virtual and face to face as required
  • Signposting to other services

School nurses work in partnership with other agencies as part of a wider multidisciplinary team to support the health and wellbeing of school-aged children recognising the dynamic process of interaction between the child, the family, the child in school and the child in the community. There is also support for secondary school aged young people via CHAT Health confidential texting service – Monday to Friday 9.00-4.30 Text: 07480 635513 or via a virtual drop-in Monday to Friday 12-2pm Telephone: 0300 247 0090

Mental Health apps : The NHS have produced a library of mental health apps and digital tools

The Behaviour Support Service : The Behaviour Support Service (BSS) works with Wiltshire Primary Schools to provide support for all pupils with social, emotional and mental health needs (SEMH). This includes training and surgeries to school staff, as well as running parent workshops.

Five to Thrive: An approach based on neuroscience and adopted across the children and young people’s workforce to promote healthy attachment and early braining development; to maintain optimum brain function; and to support recovery from trauma

Best Start in Life Toolkit: This toolkit provides clear, simple key messages to promote positive health and wellbeing in its widest sense to support children in Wiltshire to have the Best Start in Life – including emotional health. The information is relevant from conception through to 5 years and recognises that health and wellbeing is influenced by a range of individual, community and environmental factors.

Webster Stratton IY: Parenting support and how parenting impacts upon a child’s wellbeing

Mum2Mum : in a relaxed, welcoming environment (both virtual and in-person) located in the community with trained breastfeeding peer supporters– breastfeeding promotes secure attachment

Education Welfare service : Provide a service to schools to support them in raising attendance and improving punctuality.

Being a Parent (EPEC): Parenting course for parents of children aged 2 – 5 years. Currently being offered online via Microsoft TEAMS in 9 one-hour sessions. ‘Parents learn communication skills for everyday life to bring up confident, happy and cooperative children’. For more information contact: 01722 414 301.

Triple P parenting courses: Wiltshire Council are running Triple P parenting courses across Wiltshire to help parents make small changes that will have a positive long-term impact. Triple P supports parents and carers to encourage desirable behaviour, understand & manage undesirable behaviour, have realistic expectations, gain confidence in their parenting and how to take care of themselves as parents & carers. This is a 7-week, free course for families with children up to age 5-12 years. Courses run term time only. Facilitators are qualified Triple P Practitioners and DBS checked. Virtual courses starting autumn 2020. Contact Claire Turner at or call 07767 230 082.

STOP Parenting Programme: is a 10-week parenting course for parents and carers of teens. The course supports parents and carers to understand their child/young person (and how their brain works) better; strengthen their relationship with them; develop new and positive parenting skills; learn how to manage conflict and risk-taking behaviour successfully; build resilience, and healthy emotional wellbeing in their child/young person. Contact Linda McCann on 01865 903777 or 07920 233046 or email

5 steps to wellbeing : Evidence suggests there are 5 steps you can take to improve your mental health and wellbeing.

Teentalk : – Free and confidential support for young people aged 16-25

Wiltshire Mind : a local independent Mental Health Charity based in Melksham and provides County-wide services.

Rethink : Rethink support people with mental illnesses through a range of services, groups and training.

Samaritans is a charity providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide 365 days a year.

Health Visiting Service : promotes parent-infant attachment and emotional wellbeing for parents and children from pregnancy through mandated contacts for all parents – antenatal, new birth visit, 6-8 week contact, 9-11 month contact and 2-2.5 year review. This includes screening for perinatal mental health and parent-infant attachment at key points in the pathway.

Wiltshire Healthy Schools Programme : Supporting schools to implement a whole school approach to emotional wellbeing and mental health. It is also trying to direct schools to existing support for young people‘s mental health – from support for preventative actions, support for parents and local and national agencies who can provide interventions. For example:

Wiltshire Council are running lots of groups for early years children. These groups may help you on all sorts of ways – from practical advice to linking with new parents who are all learning. Please see the poster for a full list.

If you are interested in finding out more please follow the link below to make contact with Spurgeons directly:

Getting Help

CAMHS provided by Oxford Health NHS Foundation Trust: offering mental health assessment and evidence based interventions delivered by qualified mental health professionals for up to six sessions for mild to moderate mental health difficulties, (particularly where a previous intervention has been tried and not been sufficient to alleviate the difficulties).

CAMHS – phone numbers 9am – 11pm 01865 903330 or 5pm-11pm 01865 901000

Mental Health Support Teams Oxford Health CCG: Delivery of 2 MHSTs in Wiltshire (a third to be added), giving access to CAMHS clinician’s offering evidence based therapeutic interventions to pupils in school, mental health training to teachers and whole schools approach to changing the well-being culture.

Baby Steps Programme: group-based perinatal education programme to support strengthening parent-infant attachment and parent-parent relationships for those who will benefit from additional support. Wide range of reasons for introduction are accepted for either or both parent including low level mental health concerns.

For more information email baby steps lead

IAPT : Offers a wide range of support to people aged 16+, from psycho-educational courses to one-to-one intervention, including perinatal mental health support for parents.

Time Out for Parents: Children with Additional or Special Needs parenting courses (TOFP): is a 7-week parenting course for parents and carers of children aged 3-11 years with additional or special needs. No diagnosis is necessary for parents and carers to attend and it is a free service. Facilitated by a Wiltshire Parent Carer Council volunteer facilitators and professionals all licensed facilitators and DBS checked. Courses run term time only. Virtual courses starting autumn 2020. Contact Claire Turner at or call 07767 230 082 or This course is offered in partnership with the Wiltshire Parent Carer Council.

STOP Parenting Programme: is a 10-week parenting course for parents and carers of teens. The course supports parents and carers to understand their child/young person (and how their brain works) better; strengthen their relationship with them; develop new and positive parenting skills; learn how to manage conflict and risk-taking behaviour successfully; build resilience, and healthy emotional wellbeing in their child/young person. Contact Linda McCann on 01865 903777 or 07920 233046 or email

PITT STOP Programme: Designed to give parents a greater understanding about the developmental process of their teenage child. Contact Linda McCann on 01865 903777 or 07920 233046 or email

Early Years Inclusion Officers : The EYIO is able to offer advice and support around early help and identification. Early identification and appropriate intervention can make a significant difference to future outcomes for children and could help reduce the need for statutory or specialist services and interventions at a later stage.  Listening to families and young children is central to the role.  EYIOs promote inter-agency working and engage with other professionals to ensure the best outcomes for children.

Youth Mental Health First Aid : Training delivered for school clusters, local authority and agency staff, offered at subsided rates to increase accessibility.

The SOMEHOW Project: Operating in the Tidworth area for case formulation around primary-age children with SEMH needs. Making best use of multi-agency working and digital innovation, with potential to be rolled out, dependent upon evaluation. Contact for more information.

The Harbour Project: Aims to be a SEMH centre of excellence to provide therapeutic approaches to enable foundation and primary aged children with emerging SEMH needs to develop relationships and positively engage with learning in mainstream schools.

Time to Change : This programme enables secondary school staff to access resources to engage young people to address stigma around mental health. Also, a range of local PSHE training and support have been provided to schools to help teachers raise awareness of emotional wellbeing and mental health issues.

Positive Group Activities: Currently in development, and will be co-designed by Barnardo’s with young people and delivered in partnership with other Wiltshire services to promote the 5 steps to wellbeing.

Decider skills groups: Currently a one to one online offer by Barnardo’s, a programme based on cognitive-behavioural therapy to build skills and strategies for children and young people and their families. Groups will be delivered for primary aged and secondary aged children and young people to build resilience and wellbeing.

The Wiltshire Parent Carer Council : Provide information on local resources and support and can help direct you to support for your child and your family. The WPCC helpline is 01225 764 647.

Wiltshire SENDIASS (formerly WISA) : Can help parents understand how their children’s special education needs can be met in schools. They can help with paperwork and My Support Plans and Education Health Care Plans.

National Autistic Society (NAS) : The National Autistic Society is a charity providing a wide range of advice and support about Autism. They also run local support groups. The NAS helpline is 0808 800 4104.

Wiltshire Local Offer : The Wiltshire Local Offer describes the range of services and support for children and young people, aged 0-25, with Special Educational Needs and/or disabilities.

SWAPP Parenting Programme : SWAPP is a partnership programme between parents and their child’s setting or school that aims to build an understanding of autism and the challenges and delights it can present. The programme aims to empower families and staff who are closely involved in supporting a child or young person on the autistic spectrum. Contact Claire Turner at or call 07767 230 082.

Time out for Parents: This parenting programme is for parents and carers of children aged 3 to 11 years with special needs and or a disability, where other courses such as Triple P or SWAPP may not be appropriate for a number of reasons. Contact Claire Turner at or call 07767 230 082.

Family and Community Learning: are running Tutor led online courses for parents around the county to help them support their children’s wellbeing. Courses run regularly throughout the year and can be fully accessed from home using any digital device. Courses can lead to qualifications, employability skills, jobs and volunteering.

Grandmentors: Programme for care leavers aged 16-24 to have support from a volunteer to work towards personal goals. Contact Hannah Wiseman for more information

Getting More Help

CAMHS provided by Oxford Health NHS Foundation Trust: offering specialist mental health assessment and evidence-based interventions, taking a multi-disciplinary approach with a number of qualified mental health professionals working together to meet the child/young person’s/family’s needs, for moderate to severe mental health difficulties, urgent and emergency mental health assessments are available where necessary

The Eating Disorder Service (TEDS) provided by Oxford Health NHS Foundation Trust: a multi-disciplinary team of qualified mental health professionals facilitating early identification of eating disorders, offering specialist assessment and evidence based treatments for eating disorders in children and young people, early contact/referral is encouraged for any eating disorder concerns:

CAMHS liaison service provided by Oxford Health NHS Foundation Trust: CAMHS professionals based in paediatric departments offering emergency or urgent specialist mental health assessment to children and young people who present at a local District General Hospital (GWH, RUH & SDH) and about whom there are significant mental health concerns, training for paediatric teams in mental health awareness and useful techniques.

Emotional Literacy Support Assistants (ELSAs) : Teaching assistants who have had special training from educational psychologists to support the emotional development of children and young people in school. ELSAs help children and young people learn to understand their emotions and respect the feelings of those around them. They provide the time and space for pupils to think about their personal circumstances and how they manage them.

Educational Psychologists : promote the well-being, inclusion and achievement of children and young people. Through working with young people and their families, schools, and associated agencies, by using psychology to find solutions and develop shared understanding in tricky situations. Educational Psychologists also support professionals and families to build their skills and capacity in meeting a wide variety of needs.

You and Me, Mum: Support mums to understand the effects of domestic abuse on their children, which will involve a certain amount of emotional well-being.

If you are interested in this course please contact you can advice you on gaining a course interest form.

Please follow the link to find out more information

Early-help CAMHS Practitioners: Provide professionals with access to specialist training, consultation and opportunities for joint and individual working with families.

9am – 5pm 01865 903330 or 5pm-11pm 01865 901000

CAMHS Education Practitioners: Based in 12 secondary schools and 3 Wiltshire College campuses (Chippenham, Lackham and Trowbridge). Practitioners offer direct 1:1 support, group work, consultation and training to staff, and parenting groups.

Counselling and Therapy from Barnardo’s: For children and young people aged 5-18 who are not currently accessing CAMHs or another similar wellbeing intervention. To be provided online, by phone or face to face. To request support please complete the online referral form on or on 07849 306876 Monday to Friday 9.30am – 4.00pm.

Relate ‘Time to Talk’ : Counselling delivered in several Primary schools across Wiltshire

Volunteer Mentor Support: The youth offending team is supported by volunteers to help as mentors to children and young people. Contact the Volunteer Coordinator for more information on 01225 716505.

Wiltshire Autism Assessment Service (WAAS): The Wiltshire Autism Assessment Service (WAAS) provides an assessment-only service for children and young people who are showing possible signs of autism.

Young Work Wiltshire: Specifically for 16/17 year olds and for those with barriers

Learning Disability CAMHS Oxford Health NHS Foundation Trust: Early identification, provide mental health interventions/treatment and coordinate the care of children and young people with moderate to severe learning disabilities and/or Autistic Spectrum Condition with co morbid mental health difficulties, (particularly when the community LD nursing team’s input has not been sufficient to meet the needs).

The Freedom Programme – This is a ten week course for mums who have (or think they may have) experienced domestic abuse.  The course aims to help empower you, build your confidence and learn about how to recognise the signs of abuse.  In understanding what has happened and how, you will be able to make the best decisions for you and your children moving forwards and for healing yourself from past trauma.

Domestic Abuse – Wiltshire Children’s Centres (

Getting Risk Support

Enhanced Speech and Language and Communication (SALT): Through training/awareness sessions/guidance with forms/development to staff, joint-assessments and co-working through supervision as well as limited amount of direct support through limited case-holding.

CAMHS Sexual Assault Liaison Therapist across Wiltshire and Swindon: Indirect (development of targeted training packages and consultation with staff) and direct intervention (consultation with parents and foster parents as well as assessment with the young person) including psychological therapy for sexual assault trauma using Eye Movement Desensitization and Reprocessing (EMDR) therapy.

Perinatal Mental Health: Offering primary care liaison and brief interventions to support parent-child attachment.

Harmful Sexual Behaviour pathway: Across Wiltshire and Bath and North East Somerset, enhancing advice and support available for those children/young people who do not meet standard CAMHS threshold provision consisting of face to face consultations for multi-agency professionals, consultation sessions will also be available – for professionals that are working with more complex cases.

Counselling for survivors of sexual assault : Revival offer confidential counselling and support to male and female (13+) survivors who have been raped, sexually abused or sexually exploited.

The Swindon & Wiltshire Sexual Assault Referral Centre (SARC): is the first point of contact for people who have experienced rape and serious sexual assault. The SARC is a safe place for confidential practical and emotional support to anyone impacted by rape and serious sexual assault.

Early Intervention Psychosis (EIP) Service AWP, CCG: Support for those experiencing first episode of psychosis.

Specialist PIMH Service AWP, CCG – Specialist care for women experiencing moderately severe to severe mental health problems during pregnancy and up to one year postpartum.

Crisis Support Oxford Health NHS Foundation Trust: Out of hours specialist mental health advice, support and emergency assessments provided by qualified mental health professionals working in close collaboration with other relevant agencies e.g. Acute Emergency Departments, hospital wards, health-based Places of Safety (s136 suites), Social Care Emergency Duty Service and Police and Ambulance control rooms.

9am – 5pm 01865 903330 or 5pm-11pm 01865 901000

If you have concerns from 11pm-9am please call NHS 111

Outreach Service for Children and Adolescents (OSCA) Oxford Health CCG: qualified mental health professionals offering High intensity, flexible outreach support and care, planned crisis support, and outreach engagement for those young people that are hard to engage, service can be offered as an alternative to admission onto an inpatient unit.

Wiltshire CAMHS In Reach Team: offering specialist mental health advice, signposting and consultation to professionals, and direct therapeutic interventions to parents/carers/young people from qualified and accredited therapists, focused on edge of care parents, foster carers/adoptive parents and SGO’s, Looked After Children, young people under the childhood sexual exploitation team , and unaccompanied asylum seekers, particularly for those not yet referred to or would not meet criteria for CAMHS getting more help.

Specialised Community Perinatal Mental Health Service.